Outcomes · RECOVER
Closed-Lost Recovery
Why we lost, who can re-open it, and how.
per-deal
analysis
team routing
default mode
customer-side
opt-in available
free
re-runs
The flow
How it runs, step by step.
1
Detect the closed-lost
Triggered when a deal hits closed-lost in your CRM.
2
Analyse why
Reads the deal history, notes, and conversation to reason about the cause.
3
Surface the gaps
Process gaps, pricing gaps, fit gaps — surfaced as named reasons.
4
Route to your team
Picks the right person — owner, sales lead, or CS — to follow up.
5
Opt-in customer recovery
Orgs can opt in to direct-to-customer recovery outreach; off by default.
Our promise
What we commit to.
Every result runs against locked principles you can hold us to.
Defaults to team-side routing — never contacts the customer until you explicitly opt in.
Idempotent on (agent, deal).
Every analysis explainable — reasons cited in the CRM note.
FAQ
Common questions.
What happens by default?
The agent analyses and routes internally — it never contacts the customer unless your org opts in.
How do I opt in to customer-side recovery?
Toggle it in the agent's customer-facing setting; you'll see the confirmation in the agent's audit log.
Try Closed-Lost Recovery on your CRM.
Starter credit on signup. No card required.