Outcomes · TALK
Existing-Customer Outreach
Post-sale touches — health, upsell, renewal.
signal-led
from your data
your tone
from your knowledge
reply-routed
to your CS
metered
per touch
The flow
How it runs, step by step.
1
Subscribe to signals
Renewal dates, usage drops, NPS scores — whatever your CRM tracks.
2
Draft the touch
The agent writes a contextual message for each signal.
3
Approve and send
Your CS team reviews and approves before send.
4
Route replies
Inbound goes back to the right CS rep with full context.
Our promise
What we commit to.
Every result runs against locked principles you can hold us to.
Customer-facing — explicit org opt-in required.
Signal-driven — never spammy.
Idempotent on (signal, contact).
FAQ
Common questions.
What signals can I subscribe to?
Whatever's modelled in your CRM — renewal dates, custom fields, tag changes, opportunity stage transitions.
Try Existing-Customer Outreach on your CRM.
Starter credit on signup. No card required.